Every Feature You Need to Run Event Rentals

All GoodEvent Business Features

GoodEvent Business combines every tool event rental companies need in one connected system. From the first customer enquiry through to final payment, every feature works together. No separate logins. No manual data entry between systems. No version confusion. Just one tool that runs your entire operation.

Sales & Customer Management

CRM (Customer Relationship Management)

Customer relationship management tracks every customer interaction, quote, booking, and payment in one place. Store customer contact details, event notes, site photos, venue addresses, and booking history. Search customers by name, location, event type, or any detail. Track sales probability (Low, Medium, High, Very High) to focus on best opportunities. Create follow-up tasks with calendar reminders. See complete customer journey from first enquiry to repeat booking.

What you track:

• Contact details and company information
• Event history and preferences
• Site photos and venue notes
• All quotes sent and their status
• Payment history and outstanding balances
• Communication history and notes
• Sales probability and next steps

Why it saves time: Access every customer detail in seconds from any device. No searching through emails. No wondering about previous conversations. Everything in one searchable place.

Sales Pipeline

Pipeline tracking shows quote views, profit margins, and sales probability in one dashboard. See which customers are actively viewing quotes (ready to book) versus which quotes have gone cold. Track potential revenue across all opportunities. Filter by event date, margin, probability, or assigned sales agent. Sort by any metric to prioritise follow-ups. Monitor total potential revenue and forecast cash flow.

What you see:

• How many times each customer viewed their quote
• Profit margin percentage on every quote
• Sales probability for each opportunity
• Total pipeline value by probability
• Days since last customer contact
• Quote value and event date

Why it increases conversion: Know exactly when to follow up. High quote views mean call now. Zero views mean try different approach. Focus time on quotes most likely to convert and most profitable.

Modern Online Quotes

Interactive online quotes replace PDF attachments. Customers receive links to view quotes in web browsers on any device. Click products to see image galleries. View embedded floor plans. Read terms and conditions. Share links with partners, family, or colleagues. Updates appear in real-time — you change quote, customer sees it immediately without new emails or files.

Quote features:

• Branded with your logo, colours, and fonts
• Product images clickable for galleries
• Embedded floor plans from GoodEvent Layout
• Mobile-responsive for phones and tablets
• Shareable permanent links
• Real-time updates as you make changes
• Terms and conditions with e-signatures
• PDF download option for customer records
• Multiple quote versions side-by-side

Why customers love them: Professional presentation. Easy browsing on phones. Can share with decision-makers instantly. Visual floor plans show exactly what they're getting. No downloading files or searching emails.

Ryan, UK Marquee Hire:

"Logistically it has saved us so much time and money. Super easy to use, full support from the team, very good value for money and endless features to help with the running of our company."

Stock Management & Automation

Real-Time Stock Tracking

Stock management shows exactly what equipment is available, booked, or at events in real-time. Check availability while building quotes. System warns if equipment running low or already committed. Track equipment location across multiple storage sites. See what's returning from events and when. Monitor utilisation rates to identify underused equipment.

What you track:

• Current availability for all equipment
• What's booked and for which dates
• What's at events right now
• What's due to return and when
• Stock location across multiple sites
• Equipment utilisation over time
• Replacement costs and values

Why it prevents disasters: Never promise equipment you don't have. No more emergency sub-hire calls. No embarrassing "actually, we can't do that" conversations with customers.

Automated Stock Rules

Stock rules automation calculates components automatically. Set up once: "12x18m clearspan = 24 bays + 48 poles + 96 stakes + 12 roof sections." System reduces component availability when quote is created. Stock restores after event completed plus buffer period. Rules run automatically forever with no manual updates.

Event-specific capability: The ONLY system to monitor tent, lining, and flooring components against starter, additional, and end sections. Built specifically for complex marquee structures.

Time saved: 5-10 hours per week during peak season. One hour setup saves 200+ hours per year.

Stock Availability Warnings

Real-time warnings appear while building quotes. System alerts when item running low or out of stock. Works at component level — if quoting lining throughout tent but you're out of individual lining walls, system flags this. See warnings BEFORE promising equipment to customers.

Cost savings: Prevents double-bookings that cost £500-1,000+ in emergency sub-hire. One prevented mistake pays for system for months.

Component-Level Tracking

Component management controls equipment and parts that make up larger packages. Customer sees quote for "12x18m clearspan" — not individual stakes, base plates, purlins, bracing, and roof beams. But system tracks every component behind the scenes. Knows if you have enough stakes even when all your bays are available.

Example: Quote 12x18m marquee. System checks 24 bays (available), 48 poles (available), 96 stakes (only 80 available). Warning appears: "Stakes running low for this marquee size." You adjust quote or source more stakes before promising to customer.

Chrissie, DJ Marquees:

"Good Event is a fantastic all round system for not only producing quotes and invoices, but also for the stock management. The stock management resources really help to forecast equipment and furniture shortages."

Quoting & Floor Plans

Quick Quote Building

Build quotes in minutes using templates, sample quotes, and smart automation. Select equipment from your inventory with search and filters. System calculates quantities, dimensions, and pricing automatically. Add marquees, furniture, lighting, flooring, and services. Duplicate line items for multiples. Apply discounts globally or per item. Add delivery, setup, and collection fees.

Speed features:

• Start from templates or past quotes
• Smart search finds equipment instantly
• Bulk add multiple of same item
• Apply global or selective discounts
• Calculate totals automatically
• Preview before sending

Quote in minutes, not hours.

Floor Plan Designer

Visual floor plans create to-scale layouts with drag-and-drop. Show customers exactly how their marquee will be arranged. Add tables, chairs, dance floor, bar, stage, entrances, and toilets. Layouts embed directly in quotes automatically. No AutoCAD training required. Create professional floor plans in minutes.

Auto-CAD technology: Click button after building quote. System identifies line items and generates to-scale floor plan automatically. Floor plan shows everything from the quote positioned correctly.

Customisation:

• Change colours of carpets, furniture, marquees
• Add labels and text
• Build walkways and entrances
• Combine multiple structures
• Save templates for reuse

Why customers need this: Text saying "12x18m marquee with 10x round tables" is abstract. Floor plan showing actual layout? Concrete. Visual. Helps them say yes. Increases conversion 20-30%.

Quote-to-CAD (Instant Floor Plans)

Once you build a quote, system identifies items and generates floor plan automatically in seconds. Tables positioned. Chairs arranged. Dance floor placed. Bar located. Everything from quote visualised to scale. Edit and adjust as needed. Share with customer.

Kirsty, Pembrokeshire Marquee Hire:

"The floor planner tool sold me at the start, but there are so many things that help me keep control of what's going on. This system really has made things run so much more smoothly."

Invoicing & Payments

Professional Invoicing

Digital invoicing converts bookings to invoices with two clicks. Send invoices with online payment links. Track paid, pending, and overdue invoices in real-time. Set up payment plans for large bookings. Automatic reminders for overdue payments. Record payments from any source (card, bank transfer, cash, cheque). Mark invoices as paid instantly.

Invoice features:

• Convert quotes to invoices automatically
• Send via email with payment links
• Track payment status in real-time
• Set up deposit and balance structure
• Payment plans for instalments
• Automatic overdue reminders
• Receipt generation
• PDF download option

Integration: Syncs to Xero automatically if connected. Create invoice here, appears in Xero immediately. Two-way sync keeps both systems updated.

Online Payment Buttons

Accept online payments with one-click buttons. Customers pay with cards, Apple Pay, or Google Pay in 30 seconds. Payment confirmation syncs automatically. Booking secured immediately. No waiting for bank transfers. Receipt sent to customer automatically.

Payment providers supported:

• All major credit and debit cards
• Apple Pay
• Google Pay
• Stripe processing (2.4% fee)

Conversion impact: Online payments convert 3-4x higher than bank transfers. Customer intending to pay later forgets. Customer preferring cards books elsewhere. Online payment captures bookings immediately.

Payment Plans

Flexible payment plans split large invoices into instalments. Set deposit, progress payments, and balance. System tracks each instalment. Sends reminders automatically. Customer pays each instalment online via links.

Example: £10,000 festival booking = £2,000 deposit on booking + £4,000 one month before + £4,000 on delivery. System manages automatically.

Logistics & Delivery

Digital Load Lists

Load lists replace printed sheets. Yard managers check items off on tablets as loading progresses. Updates sync in real-time. Office sees loading progress. Crew accesses load lists via shareable links on phones. No login required. Perfect for temporary staff.

Load list features:

• Generated automatically from bookings
• Grouped by category for easy loading
• Shows quantities, weights, and locations
• Real-time updates as quotes change
• Accessible on any device via link
• QR code access for instant loading
• Check-off items as loaded
• Print option if needed

Why crew loves them: Everything they need in one place. No hunting for updated versions. No printing new lists when quotes change. Just scan QR code and start loading.

Delivery Notes

Driver delivery notes contain addresses, contacts, equipment lists, and setup instructions. Customers sign digitally on delivery using driver's phone or tablet. Signatures sync to office immediately. Proof of delivery stored permanently.

Delivery note features:

• Customer address with map link
• Contact details for site person
• Complete equipment list
• Setup instructions and notes
• Site photos and floor plans
• Digital signature capture
• Timestamp of delivery
• Photo evidence option

Legal protection: Digital signatures create proof of delivery. Protects you from "We never received this" disputes.

Job Sheets

Comprehensive job sheets contain everything crews need: quotes, invoices, stock lists, floor plans, site notes, photos, Google Maps directions, and delivery details. Access from phones or tablets via shareable links. Everyone works from same information.

What's included:

• Customer details and contacts
• Event date, time, and location
• Complete equipment list
• Floor plans and site layouts
• Setup instructions
• Special requirements or notes
• Delivery and collection times
• Load list reference

Picking Lists

Digital picking lists show warehouse staff what to pull from stock for specific events. Organised by storage location. Grouped by category. Shows quantities and item codes. Check off as picked. Prevents forgotten items.

Purchase Orders

Create and send digital purchase orders to suppliers for sub-hire or consumables. Track costs against bookings. Monitor supplier orders. Keep on top of procurement before busy season starts.

James, Trafalgar Marquees:

"Good Event has enabled our entire team [office to onsite] to connect digitally. Everyone knows their daily jobs and management can easily share event info, load lists, schedules etc to their team."

Analytics & Reporting

Business Analytics

Analytics dashboard shows profit margins, revenue forecasts, booking trends, and stock utilisation. Track which event types are most profitable. See seasonal patterns. Identify which equipment generates best returns. Monitor average booking value. Analyse conversion rates by source.

Available reports:

• Pipeline potential revenue
• Profit margins by event type
• Booking trends over time
• Stock utilisation rates
• Revenue forecasts
• Average booking values
• Conversion rates
• Overdue invoices
• Payment collection
• Top performing equipment

Decision-making: Data-driven insights help you invest in right equipment, focus on profitable event types, and identify seasonal patterns for staffing.

Job Costing & Margins

Calculate accurate profit margins by including all costs. Add labour, vehicles, fuel, sub-hire, and other expenses to each quote. System shows real margin after all costs. Price quotes based on hitting target margins. Track profitability across all bookings.

Cost tracking:

• Staff labour costs
• Vehicle costs
• Fuel and travel
• Sub-rental fees
• Other expenses

Margin visibility: See margin percentage before sending quote. Know if booking is profitable. Don't work for free.

Pipeline Reports

Monitor pipeline potential revenue and probability-weighted forecasts. See total value of High and Very High probability quotes. Forecast likely monthly revenue. Plan capacity based on confirmed and probable bookings.

Customer Experience Features

For Customers

Customer portal experience gives customers modern, professional booking journey. Interactive quotes with images. Embedded floor plans. Mobile-friendly. Shareable links. Real-time updates. Online payments. E-signatures on terms.

What customers get:

• Beautiful branded quotes
• Clickable product image galleries
• Visual floor plans showing their event
• Mobile-perfect on any phone
• Shareable links for family/colleagues
• Real-time quote updates
• One-click payment buttons
• Digital terms acceptance

Why it wins bookings: Professional presentation builds trust. Visual content helps decision-making. Easy sharing gets approvals faster. Online payment removes friction. Modern experience beats competitors using PDFs.

E-Signatures

Digital signature capture on quotes and delivery notes. Customers sign terms and conditions digitally. Drivers capture signatures on delivery. Creates legal records. Stored permanently.

Where you collect signatures:

• Quotes (terms and conditions)
• Delivery notes (proof of delivery)
• Collection notes (confirmation of return)
• Picking lists (yard manager sign-off)

Online Rental Shop

Customer-facing shop lets customers browse your inventory online 24/7. View products with images. Read descriptions. Build enquiry cart. Submit with event details. Enquiries sync straight into your system. Convert to quotes instantly.

Shop features:

• Product catalogue with images
• Search and filter options
• Collection organisation
• Enquiry cart (not instant booking)
• Event details capture
• Mobile-responsive
• Branded to your business

Why it generates leads: Customers browse in their own time. After-hours enquiries captured. Professional online presence. Reduces "Can you send me your product list?" emails.

Jodie, Sami Tipi:

"Thanks to Good Event we can send absolutely stunning quotes and give our customers an unbeatable service."

Team Features

For Business Owners

Owner dashboard shows high-level metrics: revenue, margins, pipeline value, overdue invoices, upcoming events, stock issues. Monitor business health at a glance. Drill into details as needed. Make decisions based on real data.

For Office Staff

Office tools handle day-to-day operations: building quotes, managing customer communications, processing invoices, tracking payments, generating reports, updating bookings, managing stock transfers.

For Crew & Drivers

Field team access via mobile devices. View load lists. Check delivery notes. See job sheets with site details. Access floor plans. Get directions. Capture delivery signatures. Update job status. No office computer required.

Mobile access features:

• Load lists on phones via links
• QR code access for instant loading
• Delivery notes with customer contacts
• Google Maps navigation
• Floor plans and site layouts
• Signature capture
• Real-time updates

Crew Scheduling

Schedule staff and vehicles against bookings with drag-and-drop. See where you're short-staffed. Avoid double-booking crew or vehicles. Track labour costs. Plan capacity during peak season.

Integrations & Connections

Xero Accounting Integration

Two-way Xero sync for invoices. Create invoice in GoodEvent Business, appears in Xero automatically. Update payment status in Xero, GoodEvent updates. Customer details, invoice data, and taxes sync. Automate bookkeeping in two clicks.

Important: Invoices only. Timesheets from GoodEvent Time do NOT sync to Xero. Export payroll reports instead.

Google Maps Integration

Google Maps calculates delivery distances and suggests delivery costs. Distances via actual driving routes, not straight lines. Choose kilometres or miles. Links from load lists and delivery notes to navigation.

Google Calendar Integration

Calendar sync shows event dates, delivery dates, and collection dates. See customer names and event details (pricing hidden from crew). Team calendars stay updated automatically.

Stripe Payment Processing

Stripe powers online payment buttons. Processes all major cards, Apple Pay, and Google Pay. Handles transactions securely. Confirmation syncs to GoodEvent automatically. 2.4% transaction fee.

Works with Other GoodEvent Tools

• GoodEvent Layout — Floor plans embed in quotes automatically
• GoodEvent Time — Schedule crew for events
• GoodEvent Maps — Plan event sites
• GoodEvent Docs — Collect customer forms

Setup & Support

White-Glove Migration Service

Professional setup in 3 days. Our team uploads your inventory, customers, pricing, and historical data. Sets up stock rules. Designs branded quotes. Configures components. You focus on running your business while we handle setup.

What we migrate:

• Complete stock and pricing list
• Customer contact and event information
• Branded quote design
• Component allocation to packages
• Profit calculator setup
• Sub-hire supplier list

Why our migration is different: Our staff have event rental experience. We understand how marquees are built, floors are laid, linings are hung. We can allocate components, create packages, and build bespoke stock management because it's our expertise.

Free Trial

Start free trial with no credit card required. Full access to all features. Test with your real data. See if it works for your business. Upgrade when ready.

Training & Support

Comprehensive training included. Video tutorials. Help documentation. Live chat support. Email support. Phone support. Ongoing feature updates. Customer success team.

Cloud-Based Access

Work from Anywhere

Access from any device anywhere in the world. Create quotes during site visits. Send invoices while at events. Check stock levels on your phone. Send digital picking lists to crew. Work from office, home, car, or event site.

Devices supported:

• Desktop computers
• Laptops
• Tablets (iPad and Android)
• Mobile phones (iPhone and Android)
• Any device with web browser

No installation required: Web-based tool works in browser. Always up-to-date automatically. No software to download. No updates to install.

Mobile-First Design

Built for mobile work. Most event businesses do 60-70% of operations on mobile during peak season. Quote customers between site visits. Update bookings from tablets on-site. Check availability on phones while talking to customers.

Will, Canopi Marquees:

"The system has been intrinsic to our growth and it's been fantastic to see the system develop with us. Just as I need something new from the system you seem to launch it as a new product which is amazing."

Getting Started

1. Start free trial or book demo
2. Choose self-setup or white-glove migration service
3. Upload inventory or let our team handle it
4. Training session with your team
5. Send first quote to customer
6. Go live with all bookings

Time to value: 3 days with migration service. Most businesses see improvements immediately as customers respond to professional quotes and team appreciates connected workflow.

Browse Features by Category

Sales & Customers

• CRM
• Sales Pipeline
• Modern Quotes
• Online Rental Shop
• Customer Experience

Stock Management

• Stock Tracking
• Stock Rules
• Availability Warnings

Quoting & Design

• Quote Building
• Floor Plans
• Quote-to-CAD

Payments & Invoicing

• Invoicing
• Online Payments
• Payment Plans
• E-Signatures

Logistics & Operations

• Load Lists
• Delivery Notes
• Job Sheets
• Picking Lists
• Crew Scheduling

Analytics & Reports

• Business Analytics
• Pipeline Reports

Integrations

• Xero Accounting
• Google Maps
• Google Calendar
• All Integrations

Team Features

• For Business Owners
• For Office Staff
• For Crew & Drivers

Setup & Support

• Migration Services
• Free Trial
• Pricing

Industry Applications

• Marquee Hire — UK marquee companies
• Tent Rental — US tent businesses
• Furniture Rental — Event furniture
• Equipment Rental — AV and production
• Wedding Planning — Wedding suppliers
• Corporate Events — Corporate planners
• Party Hire — Party equipment
• Festival Events — Large-scale events

Complementary Tools

• GoodEvent Time — Track crew hours with geofencing
• GoodEvent Layout — Create floor plans
• GoodEvent Maps — Plan event sites
• GoodEvent Docs — Digital forms